FAQ – Frequently Asked Questions
Please see below for the most frequently asked questions about counselling and our services.
If your question isn’t answered below, please Contact Us.
What is online counselling?
Online counselling is a therapy service conducted through digital platforms like video calls, chat, or phone, allowing clients to access professional support remotely.
Is online counselling effective?
Yes, studies show online counselling is as effective as in-person therapy, providing clients with flexible, accessible mental health support.
Who can benefit from online counselling?
Individuals, couples, and families dealing with issues like anxiety, depression, stress, relationship problems, or trauma can benefit from online counselling.
How secure is online counselling?
Online counselling platforms use encryption and confidentiality protocols to ensure all sessions are private and secure.
What technology is required for online counselling?
A stable internet connection, a device with a camera (for video sessions), and a private space are typically needed.
What issues can online counselling address?
It can help with a variety of issues, including anxiety, depression, trauma, relationship challenges, anger management, and personal growth.
Is online counselling confidential?
Absolutely. Therapists adhere to strict privacy and confidentiality guidelines, just as they would in traditional settings.
How long are the sessions?
Sessions typically last 50–60 minutes, though this can vary depending on the service provider.
How do I start with online counselling?
Start by booking a session through the online counselling service provider’s website. Many platforms offer an initial consultation to discuss your needs.
How much does online counselling cost?
Fees vary by provider and therapist. Some services also offer sliding scales or packages to accommodate different budgets.
Can I access online counselling from anywhere?
Yes, you can access online counselling from any location with internet connectivity, which is ideal for clients in remote areas.
What if I feel uncomfortable during a session?
If you feel uncomfortable, you can communicate this with your therapist, who can adjust the approach or end the session if necessary.
Link to: Bookings
Book Phone Counselling Sessions
Book phone counselling sessions with Online Counselling Australia for flexible, confidential support. Accessible from anywhere, our professional counsellors provide guidance tailored to your mental health needs, helping you achieve growth and wellbeing on your terms.
Link to: Bookings
Book Zoom Counselling / Skype Counselling
Book Zoom or Skype counselling sessions with Online Counselling Australia for convenient, confidential support. Access professional guidance from anywhere, tailored to your mental health needs, fostering personal growth and resilience in a flexible online format.